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2019 Medicare Handbook is misleading

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The Department of Health and Human Services (HHS), through the Centers for Medicare and Medicaid Services (CMS), has released the 2019 Medicare Handbook, which continues to be misleading in its comparison of traditional Medicare with Medicare Advantage plans, commercial health plans that contract with CMS to deliver Medicare benefits.

The Handbook suggests it is impartially comparing traditional Medicare with Medicare Advantage plans. But, rather than highlighting or even mentioning the thousands of dollars in out-of-pocket costs people who need care may face in a Medicare Advantage plan or the bureaucratic hassles, and inappropriate delays and denials of care, the Handbook overlooks them entirely.

Instead, on the first comparison page, page 5, CMS highlights Medicare Advantage features that only some may benefit from, without explaining that they are not universal. And, it fails to highlight features of traditional Medicare not available through a Medicare Advantage plan, such as virtually unrestricted access to hospitals and most doctors, the choice people most value, until the second comparison page.

Deeper into its comparison of traditional Medicare and Medicare Advantage, CMS states that people in traditional Medicare will have 20 percent out-of-pocket costs for Part B-covered services. Only later down the page does it explain that Medicare supplemental insurance “Medigap” or Medicaid or retiree coverage picks up those costs. For Medicare Advantage plans, it simply says: “Out-of-pocket costs vary—some plans have low or no out-of-pocket costs,” even though Medicare Advantage plans all impose out-of-pocket costs. Moreover, these costs can be as high as almost $7,000 for in-network care alone, which the Handbook appears never to mention.

Note: The Medicare website is also misleading. And, don’t trust the five-star ratings of Medicare Advantage plans.

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